Maamuu Limited Warranty Policy
Terms and Conditions for products purchased in Switzerland.
Maamuu Sagl, via Pasquerio 117, CH-6527, Lodrino
What is covered
All parts defective in material and workmanship. This limited warranty for MAAMUU® products covers the functionality of the toys for their normal, intended use as specified in the Owner's Guide and does not cover a malfunction that has resulted from improper or unreasonable use or maintenance, accident, excess moisture, improper packing, or unauthorised tampering, alteration or modification while not under the control of Maamuu. MAAMUU® toys are not designed to be used in every environment, so please review your Owner's Guide.
For how long
The MAAMUU® Limited Warranty lasts two years from the purchase date. Please keep the invoice of your purchase as a proof that your product is still covered by a warranty.
The repair and replacement done under warranty conditions do not shorten nor increase the original warranty period.
What we will do
We will repair or replace any defective parts within a reasonable period of time and free of charge. The replace products or parts become property of Maamuu Sagl.
How you can obtain warranty service
First of all contact Maamuu at firstname.lastname@example.org.
Upon request, you can then ship the product to either a Maamuu Service Agency or to Maamuu directly with a proof of purchase from an authorised dealer.
If you are responsible for packing the product for shipping, and in case the original packaging is no longer available, you must ensure that you use a strong cardboard box and that you use sufficient packaging, in case the original packaging is not available. We suggest that you use at least 5cm of packaging to fully surround products.
We are not responsible for any damage occurring during the shipment from the owner to Maamuu.
This Warranty is transferable, provided that the current owner provides the original proof of purchase issued by an authorized dealer Maamuu.
In countries where it is not precluded the limitation of liability, the maximum liability of Maamuu may not exceed the actual price paid for the purchase of the product except in cases of willful misconduct or gross negligence. Maamuu accepts no responsibility for damage other than ordinary incidental, consequential or indirect damages, except in cases of willful misconduct and gross negligence.
This warranty is void if the label bearing the serial number has been removed or defaced.